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Contact and Policies
To contact us please click
"Leave a message" below
Order By Fax
Fax (315) 217-3924
Mailing address for Orders:
Freedom Books
PO Box 521
Chattaroy WA [99003]
Mail Order Form
Order By Paypal or Western Union
Refund/Exchange
Policy
If you are not completely satisfied with any of the products
shipped to
you on this site you may return them within thirty (30) days for a full refund of the
product price. (Shipping not included)
Product must be returned with a copy of your invoice and the reason
for returning the product.
Products must be in like new, re-saleable condition.
Please contact us immediately please
click "Leave a message" below and let
us know if there is a problem with your order.
Ship returns to:
Freedom Books
PO Box 521
Chattaroy WA [99003]
International Orders
All international orders outside of the US must be paid by
International Money order or by the Paypal or
Western Union system.
Order By Paypal or Western Union
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Order Cancellation Policy
Please submit any cancellation
please click "Leave a message" below
Email cancellations must contain the following: First name,
last name, order number, and email address. This information
must be identical to the information originally submitted on
your order. Please provide contact information so that we may
contact you if we have questions in regards to canceling your
order.
Every effort will be made to accommodate the cancellation of
your order, providing your order has not been charged and/or
shipped out. In the event that a cancellation was submitted (via
email or phone), and your order was shipped out after, we will
gladly refund the complete balance charged including shipping.
However, if the cancellation was documented as received after
the order was shipped, we will refund the merchandise total less
shipping after the items have been returned.
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Out of Stock Policy
- The most important thing to keep in mind when ordering
is that our stock balances fluctuate throughout the day with
sales demand and stock that we receive from the
manufacturers. Items are constantly being sold and our stock
is constantly being replenished.
- Just because the item you ordered is NOT identified as
out-of-stock does not necessarily mean that it will be
in-stock at the moment you order it. We will notify you if
the item you ordered is out-of-stock. We first try to reply
via email and give you 3 days to reply. If we have not heard
from you we will then try to call you at the numbers you
provide with your order. Be sure to give us your current
email address and phone number.
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Privacy Policy
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Freedom Books does not sell or
commercially make available specific information about its users or members.
Freedom Books maintains a database of member information which is used only for
internal purposes such as advertising, collections efforts, technical support
and notifying members of changes or enhancements to the Freedom Books service,
new services and products that may be of interest to them, and special discounts
available to Freedom Books members.
Anti-Spam Policy
Freedom Books does not
condone spam, allow spam (including but not limited to spam that is sent
through or on ICQ, IRC, chat rooms, search engines, newsgroups, ISP specific
chat rooms, instant messenger programs or any other communications tool or
method whether such spam is sent to a "jump page" or other page before it
arrives at an Freedom Books
hosted site or not), nor does it provide any means whereby its users can
send unsolicited email. Freedom Books
forbids any user to promote his/her site through the sending of unsolicited
email, and forbids the use of a Freedom Books
address as the return address on any unsolicited email. Freedom Books
will take active steps to investigate and remove the offending web site or
user account on notification of a violation.
In addition, Freedom Books
has taken the following steps to defend against spam:
- Freedom Books has a
zero tolerance policy for spam.
- Freedom Books does
not offer free POP or SMTP email services--all email accounts on
Freedom Books are
simply forwarding accounts and forward incoming mail to other services,
and and therefore cannot originate spam. In addition, every effort has
been taken to prevent the relaying of spam using our mail servers.
- Freedom Books will
cooperate with legal authorities in releasing names and IP addresses of
those who are involved in spamming, or illegal activities using their web
site.
If you have any
questions or suggestions regarding our no-spam policy,
please click "Leave a message" below
Legal
Statement
WARNING: Freedom Books does not intend for any
of the information contained in its books or videos to be used for criminal
purposes.
All U.S. and foreign customers:
It is YOUR responsibility to research and comply with all laws regarding the
topics covered in books and videos.
What
law-abiding citizens choose to read in the privacy of their own homes is not
the business of any government bureau, police department, or media
organization, and
Freedom
Books
will do everything possible to protect the privacy of its customers in this
vital area. As a free American citizen, you still have the right to read and
watch anything you want, including any of the books and videos in the
catalog. And that has been the cornerstone of our publishing
philosophy since its inception in 1970.
But
the law is clear: There is an important distinction between personal or
professional academic interest and criminal intent when one collects
information concerning the creation of a new identity, and other topics
covered in the
Freedom
Books catalog.
To put it bluntly:
Under current U.S. law you still have the right to read about these topics;
you do not have the right to use what you’ve learned to commit a crime.
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